How to get help in Austin with food, healthcare during coronavirus pandemic – News – Austin American-Statesman


The city of Austin has a website that provides information in multiple languages ​​about COVID-19, including symptoms to look for, community resources, and information for the sick, travelers, and businesses. There is also information about ordering the city at home. Visit

united way

The United Way for Greater Austin provides information on food, health, childcare and more. Call 2-1-1 for help and resources regarding COVID-19.


The nonprofit, CommUnityCare, offers a way for those who feel sick to receive care without leaving their home to make a phone appointment. Services are provided to all residents of Travis and surrounding counties, including those whose income and lack of private health insurance prevent them from otherwise accessing care. Call (512) 978-9015 to schedule a phone call with a doctor or clinician.

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Central Texas Food Bank

Central Texans in need can access groceries through the Central Texas Food Bank’s network of partner pantries and mobile food distribution distributors. For the latest information on how to get help, visit Click Find Groceries Now. When you have found the distributor closest to you, please call to confirm opening hours.

The good samaritan

The pantry at El Buen Samaritano, 7000 Woodhue Drive, is open Tuesday through Thursday from 9 a.m. to 11 a.m. and is accepting donations to ensure the pantry can continue to serve Austin families. Donate:

Vincentian Family Center

The Austin Diocesan Council Pantry is open from 9:00 am to 12:00 noon at the Vincentian Family Center, 901 W. Braker Lane. The center looks for monetary donations or donations of non-perishable snacks and meals along with canned vegetables. To donate, visit


The Intellihelp Facebook group allows members to reply to neighbors who post that they need general items such as food or transportation due to the coronavirus. First, a needy person posts the word “HELP”, their general location, and a summarized request for what they need. Then someone near them replies “GOT THIS” and sends a private message to that person to coordinate the delivery of whatever they need. For more information, please visit

Internet access

Charter Communications offers households with K-12 and / or college students who do not have a Spectrum broadband subscription, 60 days of free Spectrum broadband and Wi-Fi access for all service levels up to 100 Mbit / s. To sign up, call 1-844-488-8395. There are no installation fees for new student households.

American Statesman employees

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