AUSTIN, Texas – While a winter storm rolls through Texas, Amazon’s delivery stations across the Austin area are closed.
What you need to know
- People living in the affected areas may experience delivery delays
- Customers outside the affected area may also see slower delivery
- Customers can check their delivery status in the app
“The safety and well-being of our employees, drivers and customers are our top priority. As a precaution, we have closed our delivery stations in the Austin area due to bad weather, “said Daniel Martin, an Amazon spokesman. “While we continue to evaluate the impact of the winter storm on our operations in the state of Texas, customers concerned about the status of an order can find the latest information on their delivery status using the Amazon app or www.amazon.com. ”
Customers can track their packages through the Amazon app after they have placed their order. Amazon offers an estimated delivery window of two to four hours to help customers plan their day.
“Some customers who live in areas hit by the winter storm may see delayed delivery times when checking out,” the company told Spectrum News 1. “In certain circumstances, some customers outside of the affected area may also see a slower delivery promise time if the das from them The ordered product is being shipped from an area within the planned route of the storm. “
When the driver is nearby, customers can view the progress of their delivery in real time on Amazon Map Tracking.